Please be aware that Ankany exclusively sells digital products. Upon purchase, you will not receive any physical items via mail. Instead, you will promptly receive a link to download your pattern as a PDF.
Kindly ensure to follow the instructions provided and promptly save the file onto your computer upon receipt of the download link.
Shipping & Delivery
There are no delivery fees associated with PDF patterns, as they are automatically delivered via email immediately post-purchase. It is important to ensure the accuracy of the provided email address. Please note that if the email address provided is incorrect, I cannot be held responsible for any delivery failures.
All transactions involving the purchase of intangible products, such as PDF downloads, planners, organizational materials, and other digital content, are securely processed through payment gateways such as PayPal or Stripe. These gateways utilize SSL encryption and are globally recognized standards for processing online payments via credit or debit cards.
If you encounter any issues such as non-receipt of the digital product link or require further assistance, please reach out to me at info@ankany.com with your purchase details, and I will assist you in accessing your product.
Returns
Please note that PDF patterns are not eligible for return or refund.
As digital products are considered “used” upon download or opening, all purchases made on www.ankany.com are final and non-refundable.
While Ankany does not generally accept returns or exchanges for sewing patterns, I understand that each situation may be unique. If you are dissatisfied with your purchase and require further assistance, please contact me at info@ankany.com to discuss your concerns.